Returns & Store Pickup Policy.

Our number one priority is to make sure you love your purchase! If something doesn't work out, we're happy to help you find something that works better.

Please note: Spotted Sparrow Boutique does not issue refunds to the original form of payment. Eligible returns will receive store credit only.

RETURNS & EXCHANGES

• Online orders must be returned within 14 days of delivery.

• Store pickup orders must be returned within 14 days of the original order date.

• All merchandise must have original tags attached and must be unworn, unwashed, and in original condition.

• Eligible returns will receive store credit for the original purchase price.

• Original shipping charges are non-refundable.

• Return shipping is the responsibility of the customer unless the item received was defective or incorrect.

• All sale and clearance merchandise is FINAL SALE.

• All custom orders and graphic tees are FINAL SALE.

STORE PICKUP ORDERS

Customers who select Store Pickup at checkout will be notified when their order is ready for pickup.

Once an order has been processed and marked Ready for Pickup, the merchandise is reserved for that customer and removed from our available inventory.

Failure to pick up an order does not constitute cancellation of the order and does not make the order eligible for a refund.

DEFECTIVE ITEMS

All merchandise is manually inspected for defects prior to shipping or pickup. If you receive a defective item, please contact us within 3 business days.

Approved defective-item claims will receive store credit for the original purchase price. For shipped orders, the original shipping charge will also be credited when applicable.

RETURN ADDRESS

Spotted Sparrow Boutique Returns
303 S Main St
Sandwich, IL 60548